Healing Hippie Organics
Handmade Therapeutic Essential Oil Remedies & Skin Care
Shipping & Returns
We know you'll love your Healing Hippie Products, if for some reason you need to exchange or return your products, please read our simple policy guidelines.
Our Return Policy is pretty simple.
Customer satisfaction is our philosophy.
If for some reason, you just don't love your Healing Hippie Product, or you can't find a friend to give it too.
We would be happy to answer any questions you may have in regard to using your product prior to returning.
If you really just need to return it,
you can return your FULL Product with in 14 days of delivery, for your purchase price, less your return shipping fees.
What does FULL Mean? Each of our product is weighed before shipping, and weighed upon return.
Once we receive your product back, we will issue your refund.
Please mail to us at:
13601 W. McMillan Rd.
Boise, ID, 83713
Also, please make sure lids, and bottles are secured tightly to ensure no liquid or body product leaks out. Please include your packing slip, as we will need to be sure and credit the proper person.
Please keep in mind, original shipping is not credited back and customers are responsible to pay for return shipping. Partial refunds may be issued for any product received in damaged condition or if significant product has been used.
What packaging is used to ship my products?
Healing Hippie Organics is all about recycling.
Depending on the size of the order, we ship our products in padded bubble mailers or small boxes.
How can I change or cancel my order?
If you wish to change or cancel your order, please email:
While we cannot guarantee any changes to be made to the order once it has been placed, we will try our best to accommodate. If we were not able to change or cancel the order, upon its arrival, please write "Return to Sender" on the unopened package and dispatch it to the appropriate mail carrier. Once we receive the package back in our facility, we will issue a full product refund.
Do You Combine Shipping?
Yes, we offer combined shipping discounts, that are calculated automatically per product.
How Much Do you Charge for Shipping?
We understand shipping fees can be a barrier to purchasing online. We make it as easy as possible! We offer free shipping on all orders within the USA.
Where is Healing Hippie Organics Located?
Healing Hippie Organics is located in Boise, Idaho. All orders ship from here.
My product arrived damaged and/or is missing an item.
What do I do now?
If your order arrived damaged, please email us a photo of the damaged product(s) to: [email protected] and our customer care team will be happy to assist you!
If your shipment is missing product, please email us your order information at: [email protected] and we'll get the issue resolved as quickly as possible.
How long does it take to process and ship my order?
Most all orders are processed within 1 to 2 business days. Due to the nature of our Handcrafted, small batch production, some orders may take up to 3 days to process.
We do not operate over the weekends, and orders placed over the weekend will ship out the following Monday or Tuesday.
During busy periods, including holidays and sales periods, the processing time can increase to 3-4 business days before your package is shipped.